Returns & Exchanges

Returns & Exchanges

Jeupeter provides a 30-day warranty on all products. If for any reason you are not satisfied with your purchase, simply notify us by e-mail: [email protected] and we will immediately issue a return address. The following terms apply:

Return Conditions:
14-Day / 30-Day Warranty:
Jeupeter accepts returns and refunds within 14 days of the date your item was delivered. Beyond 14 days within 30 days, only returns and exchanges are accepted.
1. Item, box and all accessories should be kept in new and good. Customer is responsible for all back and forth shipping.
2. If the box and all accessories missed, related fees will be subtracted.
3. If item was damaged during shipping, Jeupeter is responsible for all back and forth shipping.
4. Wrong item was received, Jeupeter is responsible for all back and forth shipping.
5. If exchange to a different item / size, price difference should be paid or refunded.

Life-Time Warranty:
All products are guaranteed for life - Jeupeter will repair the item should you experience any defects in craftsmanship or breakage, expect for no return no refund items. Customer is responsible for all back and forth shipping.

No Return No Refund:
1. Custom items
2. Solid Gold items
3. Clearance or Sale items
4. Sold Out items


Return Address
Send  email [email protected] to get Return Address

How long will it take to process my return?
Your return will be processed as soon as possible, however, it may take up to two weeks for us to receive and process the items. Upon processing your return, we will send a confirmation of your return to the email address associated with your account. Once submitted, refunds may take between two and ten business days to post to your bank account, depending on your bank.
+1(929)397-1439

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